ZentOS™
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Travel moves people forward

The intelligent commerce operating system for travel.

Bookings, policy, approvals, concierge, expenses, finance and analytics stay on one trip record — from the first search through ticketing, changes, GST invoices and ledger settlement. Built for TMCs that run many corporates, OTAs that need commercial control, and corporate travel desks that want self-booking employees will actually use.

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One trip record
Search, ticket, change, claim and invoice stay attached — no orphaned emails or month-end rebuilds.
Policy before spend
Cabin, budget and route rules mark every fare at checkout, before money or credit is committed.
Booking-to-books
Confirmed trips post into GST-ready invoices, ledgers and BSP matching through SYSTACC.
TRIP ZT-28491 · CLIENT MEETING
Mumbai → Dubai
Live orchestration
SearchIndiGo · Emirates · Air India via NDC and GDS312 fares compared
Policy checkFare ₹2,700 above budget · business justificationException flagged
ApprovalRouted to Priya Shah · fare held 02:18:45Approved in 4 min
Credit and ticket₹28,600 reserved on corporate creditPNR ZOSB7G8 issued
GST invoiceIGST 18% · e-invoice IRN generatedINV-2025-05781
Ledger and insightPosted to SYSTACC · Decision Record updatedReconciled
Search → settlement · one record
ZENTOS INSIGHT
In-policy fare saves ₹2,700
Credit available
43%
ONE PLATFORM FOR EVERY CHANNELConsumer, agent, employee self-booking and white-label storefronts share the same commerce engine.
B2CB2B agentsB2E self-bookingB2B2C white-labelAssisted booking
THE OPERATING MODEL

Seven layers. One connected commerce engine.

Not another booking tool, expense app or back-office system bolted together after the fact. ZentOS is the operating and commercial control layer a modern travel business runs on — content, policy, credit, servicing and books sharing the same trip spine from day one.

01

Commerce and distribution

B2C storefronts, B2B agents, corporate self-booking and white-label channels share one commerce foundation — so you do not rebuild pricing or policy per channel.

02

Supplier content

GDS, NDC and airline-direct inventory normalised into one searchable result set, with supplier status visible through fulfilment and change.

03

Pricing and margin

Markups, service fees and commissions by customer, supplier and route — with rules finance can audit after the sale.

04

Policy and approvals

Cabin, budget and route rules enforced before money is committed, with accountable approvals and fare-expiry urgency.

05

Booking and servicing

Ticketing, reissues, refunds and supplier failures stay tied to the original trip record the traveller started.

06

Credit and payments

Corporate limits, wallets and reservations decide whether checkout proceeds — exposure is visible before the ticket is issued.

07

Finance and accounting

Invoices, GST, ledgers, BSP and bank reconciliation flow from every commercial event into SYSTACC books.

FOUNDATION

Intelligence, automation and business control

Dashboards, automation and Decision Records sit under every layer — so ops, finance and leadership read the same live picture instead of reconciling conflicting exports.

BUILT FOR

TMC-first. Ready for every model of travel commerce.

Start with the TMC command centre — multi-corporate portals, credit and servicing queues — then extend the same foundation to OTAs, in-house corporate desks, B2B distributors and technology partners who white-label the stack.

TRAVEL MANAGEMENT COMPANIES

Run every corporate client from one command centre.

Give each corporate a branded, policy-aware booking portal while you keep servicing queues, credit exposure and realized margin under one TMC login. Create Corporate onboarding, Booking Dashboard ops and finance postings share the same trip — so agents and accounts stop living in separate tools.

See ZentOS for TMCs
Multi-corporate control
Onboard each client with profile, employees, credit limit, branding and approval matrix — then open their portal without a separate stack.
Operations queues
Failed bookings, pending ticketing, cancellations and refunds are assigned and worked — not lost in shared inboxes.
Credit exposure
Limits, utilization bands, freezes, top-ups and alerts per corporate, checked before checkout commits spend.
Realized margin
Revenue and contribution by corporate, supplier and route after refunds, fees and markups — not just ticketed volume.
ONE SHARED TRIP LIFECYCLE

Every role. The same trip. Its own view.

Employees, approvers, travel managers, TMC consultants and finance teams each get screens shaped for their job — yet every action writes to the same trip. That is how self-booking, policy exceptions, credit holds and GST invoices stay coherent without re-keying between tools.

EMPLOYEE · SELF-BOOKING
BLR → BOMIn policy
IndiGo 6E 2173 · 09:15₹4,215
Air India 07:30Needs approval
Above budget · max ₹5,500

Policy status is shown before checkout, with in-policy alternatives when a fare needs justification — so employees finish the booking without calling the desk.

APPROVER · MOBILE INBOX
Trip to Dubai · Business
₹60,620 vs ₹42,980 in-policy
Fare expires 02h 18m
ApproveSend back

Approvers see who is travelling, where, why, the fare gap and how urgent the ticketing deadline is — then decide before the offer dies.

TMC ADMIN · CREDIT
Acme Industries57%
Globex Corporation87%
Wayne Enterprises93%

Per-corporate credit limits, utilization bands, freezes and top-ups — bookings stop when the line is used up, instead of becoming bad debt later.

FINANCE · E-INVOICE
INV-2505-10232Paid
Taxable value₹15,300
IGST 18%₹2,754
Total₹18,054
IRN generated and verified

GST-ready invoices with IRN flow from the booking itself into ledgers — finance does not rebuild the month from PNR exports.

Product screens shown with sample data.

CAPABILITIES

Everything a travel business runs on.

Core modules ship first for air self-booking, policy, credit and booking-to-books. Servicing, expenses, hotels and deeper commercial controls roll out on the same trip spine — so you do not replace the platform every release.

Core releaseRolling outRoadmap
01Core

Flight search, booking and fulfilment

One-way, round-trip and multi-city shopping with fare families, ancillaries and transparent price breakdowns across GDS and NDC sources.

02Core

Corporate self-booking

Branded portals for employees, arrangers and guests that show policy status before checkout and keep in-policy volume off the phone.

03Core

Travel policy engine

Grade, department, cabin, budget and route rules evaluated live during search and checkout — not after the ticket is already issued.

04Core

Approval workflows

Pre-ticketing approvals with fare-expiry countdowns and trip context. Multi-level routing and escalation land in V1.1.

05Core

Credit, wallet and payments

Pre-booking credit checks, reservations, ledgers, top-ups and alerts so exposure is known before money moves.

06Core

Finance and accounting

Invoices, GST e-invoicing, credit/debit notes, ledgers, BSP and bank reconciliation posted from the booking event.

07V1.1

Booking operations and servicing

Agent workbench for cancellations, reissues, refunds, voids and supplier failures on the same PNR record.

08V1.2

Expenses and spend

Trip-linked claims, receipt scanning, policy checks and reimbursement on web and mobile — then posted to the ledger.

09V1.3

Hotels and multi-product

Hotels, transfers and insurance on a shared itinerary and cost record with the same policy and approval spine.

10V1.4

Pricing and margin governance

Rule precedence, simulations, versioning, commissions and margin-leakage detection for commercial teams.

11Roadmap

Duty of care and disruption

Active-traveller visibility, disruption alerts and high-risk destination approval for duty-of-care programmes.

12Roadmap

Corporate and virtual cards

Card issuance and spend controls through payment partners, reconciled back to the trip that caused the charge.

THE TRAVEL DECISION RECORD

Don't just report spend. Explain it.

Every trip carries its full story — why it was requested, which options were weighed, who approved the exception, what changed after booking and how it landed in the books. Travel managers defend spend with evidence, TMC account managers answer client questions without digging through email, and finance ties every rupee back to a decision — not a mystery line on a card statement.

Travel managersTMC account managersFinance leaders
TRIP #ZT-28491
Mumbai → Dubai
Corporate Sales · Client meeting
Illustrative
1
Intent captured
Client meeting, requested by Sales
—
2
Options evaluated
Chose ₹28,600 vs ₹25,900 in-policy fare
₹28,600
3
Exception approved
Manager approved the difference with justification
+₹2,700
4
Booking fulfilled
Ticket issued before supplier time limit
On time
5
Change recorded
Rescheduled later
+₹4,100
6
Financial outcome
Invoice and ledger references attached
Posted
Final cost · invoice and ledger linked₹32,700
POLICY COMPLIANCE AND APPROVALS

Policy enforced before money is committed.

Rules run during search and checkout — cabin, budget, advance-purchase and route. Exceptions route to the right approver with trip context and a fare-expiry countdown, and every decision lands on the trip record before the supplier time limit dies.

STEP 1 OF 5

Build travel policy in plain language — no code.

Travel managers set eligibility, budget, cabin, advance-purchase and add-on rules, with first-match exceptions for specific routes or flight durations.

Budget within a % of the cheapest fare, with a cap
Cabin, refundable fares and advance-booking days
Route and duration exceptions, evaluated top-down
Live policy summary as you configure
Flight policy builder with eligibility, budget and fare, comfort and add-ons, approval and exceptions
Flight Policy Builder — rules, exceptions and approval defaults (white-labelled TMC deployment).

Policy dimensions

Employee gradeDepartmentDesignationDomestic vs internationalCabin entitlementAdvance purchaseMax fare and budgetPreferred airlinesRoute and sectorFlight durationRefundable faresBooking for self, colleagues or guestsAdd-ons and ancillariesTravel justification

Approval workflows

Pre-trip approvalPre-ticketing approvalSingle-levelMulti-levelAmount-basedDepartment-basedCost-centre basedFallback approversDelegationSLA escalationRemindersMobile approvals
EXPENSE MANAGEMENT · iOS AND ANDROID

Snap. Submit. Reimbursed. Reconciled.

The ZentOS Expenses app captures every receipt on the go, links it to the booked trip and PNR, checks category and daily limits against policy, then routes the claim for line-by-line approval. Finance reimburses by UPI, bank or wallet — and posts straight into SYSTACC with cost-centre allocation, so expenses never become a side spreadsheet.

Scan receipts
Auto-capture amount, date, merchant and GST details while the traveller still has the bill in hand.
Linked to the trip
Expenses attach to the booked trip and PNR automatically so managers review spend in journey context.
Smart policy checks
Per-day and per-claim limits are flagged before submit, with room for justification when needed.
Line-by-line approval
Approvers approve, adjust or reject each item with comments — not a single opaque lump sum.
Fast reimbursement
UPI, bank transfer or wallet credit with UTR tracking so employees know when money moved.
Posted to the ledger
Reimbursements post to SYSTACC with cost-centre allocation — expenses close into the same books as tickets.
iOS appAndroid appWeb portal

From receipt to ledger in four steps.

Receipt being scanned in the mobile app and turned into a quick-add expense
1
Snap the receipt
Auto-capture reads the bill, suggests the category and checks the daily limit.
Mobile review claim screen with categories, over-limit items and justification
2
Review and submit
Over-limit lines prompt a justification; the claim routes to the right approver.
Expense approval screen with line items, policy flags, adjustments and approval flow
3
Approve line by line
Approvers see each bill, policy flag and justification, then approve or adjust.
Reimbursement queue with pending amounts and mark-as-reimbursed dialog posting to the ledger
4
Reimburse and post
Finance pays by UPI, bank or wallet, records the UTR and posts to the ledger.
Also includedExpense categories and limitsReceipt-required rulesMileage and per diemEmployee advancesMulti-currency claimsDuplicate detectionSettlement batchesPartial settlement with reasonsSettlement advice PDFFace ID and PIN unlockOffline capture

Real ZentOS product screens with sample data. Some screens are shown white-labelled, as deployed for a TMC customer.

BOOKING-TO-BOOKS

From booking to Balance Sheet — compliant by default.

Powered by SYSTACC, ZentOS's travel-native accounting engine. Every confirmed booking posts into invoices, ledgers and tax registers — so GST, TDS, TCS and income-tax schedules, P&L and Balance Sheet stay current from live commerce. Receivables, BSP matching and bank reconciliation sit on the same spine, without rebuilding the month from PNR exports in a separate ledger.

1
Booking confirmed
2
Charges calculated
3
Invoice generated
4
Ledgers updated
5
Credit adjusted
6
Settlement reconciled
SYSTACC COMPLIANCE CENTRE

Indian tax and statutory compliance, built into the ledger.

GOODS AND SERVICES TAX

GST that reconciles itself.

Tax is calculated at booking with the right SAC, place of supply and IGST, CGST or SGST split — then flows straight into return-ready registers.

GSTR-1 and GSTR-3B ready data and exports
GSTR-2B input tax credit reconciliation
e-Invoicing with IRN and signed QR
SAC-wise tax for air, hotel, visa and services
Place-of-supply and inter/intra-state split
Credit and debit notes linked to bookings
GSTIN validation for every corporate
HSN/SAC summary and GST liability ledger
GST status · this periodSample data
GSTR-1
Outward supplies
Ready
GSTR-3B
Summary return
Due in 7 days
GSTR-2B reconciliation
Supplier invoices
12 mismatches
e-Invoices
IRN generated
1,106 of 1,248
Profit and Loss
Live P&L by company, branch, product and customer, with comparatives.
Balance Sheet
Schedule III-aligned Balance Sheet with drill-down to vouchers.
Trial Balance
Grouped and ledger-wise, for any period.
Cash Flow
Cash and fund-flow views from bank and cash books.
Ledgers and day book
Corporate, supplier, wallet and credit ledgers in one general ledger.
Aging and MIS
Receivables and payables aging, budgets vs actuals and management reports.
ALSO IN SYSTACC
Chart of accountsGeneral ledger and vouchersAccounts receivableAccounts payableReceipt allocationBanking and bank reconciliationBSP and supplier reconciliationCredit and debit notesFixed assets and depreciationMulti-company and multi-branchMulti-currencyAPIs and webhooks to ERP

ZentOS prepares compliance-ready data, returns files and reports; statutory filing is completed on the government portals by you or your tax professional.

BUSINESS INTELLIGENCE

Every leader's question, answered from one source of truth.

Bookings, policy, approvals, servicing, credit and SYSTACC accounting feed one data model. The CEO watches growth and margin, the CFO watches cash and exposure, the COO watches queues and ticketing — and the travel manager sees policy adoption. They always agree because they read the same operating events.

CEO · Growth and health of the business
Answers: “Are we growing profitably, and which customers drive it?”
This quarterAll branchesSample data
Gross booking value
₹18.4 Cr
▲ 14% vs last quarter
Contribution margin
7.8%
▲ 0.6 pp
Active corporates
142
▲ 11 new
Accounts at risk
4
Falling volume or overdue
tmc.zentos / reports / revenue
Revenue dashboard with revenue, gross margin, booking value, refund value, revenue trend and revenue by corporate and airline
Revenue dashboard — revenue, gross margin and contribution by corporate and supplier (white-labelled TMC deployment).
ZENTOS INSIGHT
Two corporates generate 31% of booking value but only 18% of margin.
Review their markup and service-fee terms before renewal to protect profitability.
Ask: “Which corporates grew revenue but lost margin this quarter?”
Watchlist
Revenue concentration (top 5)46%
Segment mix B2E / B2B / B2C58 / 29 / 13
Self-booking adoption71%
Customer renewals due9 this quarter
Gross booking value by month₹ crore
4.6
5.1
5.0
5.6
6.0
6.8
MayJunJulAugSepOct
ZentOS Finance P&L summary with revenue, cost of sales and gross margin trend
P&L summary from SYSTACC — revenue, cost of sales and gross margin trend.
DASHBOARDS IN THIS VIEW
Executive summaryCustomer profitabilityGrowth by channelAccount healthRoute and airline mixBoard pack

One view of growth, profitability and customer health — ready for the board.

A dashboard for every decision.

Select a screen to open its leadership view.

Real ZentOS product screens with sample data. Some screens are shown white-labelled, as deployed for a TMC customer.

Ask in plain language
Type “Which corporates breached policy most this quarter?” and get the answer with its source records.
Drill to the transaction
Move from a board number to the department, traveller, booking, invoice and ledger entry.
Anomaly and leakage alerts
Unusual refunds, margin drops, penalty spikes and approval delays flagged as they happen.
Forecasting
Travel demand, spend run-rate, cash position and credit exposure projected forward.
Scheduled board packs
Weekly and monthly packs delivered by email or WhatsApp to each role, automatically.
Benchmarks and targets
Track each corporate, branch and agent against its own targets and peer averages.
Role-based views
Leaders see the whole business; corporates see only their own data; agents see their book.
Export and BI connectors
CSV, PDF and governed data exports for Power BI, Tableau or your data warehouse.
The corporate travel success scorecardSpend under control · policy adopted · approvals on time · travellers safe and supported · margins protected · books reconciled — measured continuously, not at quarter-end.
ZENTOS ASSIST · FAILED QUEUE
Why did ZOSB7G8-T1 fail, and what should I do?
Payment declined twice — the corporate wallet holds less than the ₹24,650 fare. The fare is still bookable.
Charge to credit ledger insteadNEEDS APPROVAL
Notify account manager for top-upAUTO
Concept preview · sample data
INTELLIGENCE LAYER

AI that works the queue — not just answers questions.

ZentOS intelligence shows an agent what happened on a failed payment, fare expiry or margin leak, recommends the next action and can complete low-risk steps automatically — while anything that moves money or policy still waits for human approval. The goal is a quieter queue, not a chatbot bolted onto email.

Policy-compliant alternatives
Suggests in-policy options at the moment of choice so travellers can stay compliant without starting over.
Exception explanation
Explains failed payments, fare expiries and financial mismatches in plain language with a recommended next step.
Spend and margin leakage
Flags unusual refunds, penalties and pricing differences before they become quarter-end surprises.
Approval acceleration
Prioritises requests by ticketing deadline and escalates delays so fares are not lost waiting in an inbox.
Natural-language reporting
Leaders ask business questions and get answers grounded in the same bookings, invoices and ledgers ops already use.
SUPPLIERS INTEGRATED

24 suppliers. Four products. One shopping and servicing experience.

GDS, NDC, airline-direct, consolidator, hotel, car and insurance content is normalised into one search, one policy check and one trip record. Travellers shop once; agents service changes on the same PNR; finance reconciles the same commercial event — whichever supplier fulfilled the booking.

Air — full-featured, from search to reissue.

GDS EDIFACT, NDC, airline-direct and consolidator content in one result set — with family fares, live policy validation and complete post-booking servicing.

Live integrations
BOOKING LIFECYCLE
1SearchNDC and EDIFACT, family fares and policy validation
2HoldHold with policy exception while approval runs
3TicketIssue after approval and credit check
4ReissueDate and flight changes with fare difference
5CancelCancellation and refund to wallet or credit
AncillariesSeatsMealsBaggageFamily faresFare rules
GDSEDIFACT
AmadeusSabreGalileo
AIRLINE DIRECTNDC and direct API
IndiGoSpiceJetAkasa AirAir IndiaAlliance AirFly91
NDC AGGREGATORNDC
Verteil
CONSOLIDATORSB2B API
TBOTripjackRiyaAkbarAadesh
One normalised search
GDS, NDC, direct and consolidator fares in one result set, compared like for like — travellers and agents are not shopping three portals.
Supplier routing and fallback
Route by sector, airline or price, and fail over when a supplier times out so fulfilment does not stall on a single connection.
Policy on every supplier
The same policy and approval rules apply whichever supplier fulfils the booking — no leakage through a “side” content source.
Monitored and reconciled
Supplier errors, failed bookings and BSP or supplier statements are tracked against ZentOS bookings in one place.
ENTERPRISE STACKHRMSERPSSO / IdPPayment gatewaysWhatsApp · SMS · EmailPower BI · Tableau
RELEASE PATH

Air-first. TMC-led. Built to compound.

We ship the corporate air core first — self-booking, policy, credit and booking-to-books — then deepen servicing, expenses, hotels and commercial controls without replacing the platform. Each release adds capability on the same trip spine your teams already trust.

V1Corporate Travel CoreAir self-booking, profiles, policy, single-level approvals, portals, credit blocking and booking-to-finance events that post into SYSTACC.
V1.1Operational ControlMulti-level approvals, TTL escalation, servicing workbench, refund tracking and exception queues for the TMC desk.
V1.2Expense ManagementTrip-linked expenses, receipts, allowances, claims and reimbursements that close into the same ledgers as tickets.
V1.3Multi-Product CommerceHotels, transfers and insurance on integrated itineraries with unified trip cost and shared policy checks.
V1.4Advanced CommercialMarkup simulations, rule versioning, commissions and margin analytics for commercial governance.
NextStrategic DifferentiationCorporate payments, travel risk, unused-ticket recovery and deeper decision intelligence on the same spine.
OUTCOMES YOU CAN MEASURE

Measured on business results, not logins.

Adoption, approval speed, policy compliance, realized margin and credit exposure are first-class metrics — so you can prove the platform is changing how the book of business runs, not just how many people signed in.

Self-booking adoption
Share of bookings completed without agent help — proof the portal is carrying routine volume.
Approval turnaround
Time to decide, plus approvals lost to fare TTL — so urgency is measured, not guessed.
Policy compliance
In-policy share with exception reasons, so leakage is explained instead of hidden.
Booking-to-books automation
Share of trips posted and reconciled without manual re-keying into the ledger.
Realized margin
True contribution after refunds, fees and markups — not ticketed volume alone.
Servicing efficiency
Effort and cost per serviced booking across reissues, refunds and supplier failures.
Refund aging
Days from initiation to financial resolution, so working capital is not trapped.
Credit exposure
Utilization, blocks and overdue amounts across the corporate book.

Enterprise-grade by design

Multi-tenant SaaS that lets a TMC serve many corporates, branches and brands without duplicating its stack — with tenant isolation, role-based access, SSO and full audit trails on every sensitive action.

Tenant data isolation between customers and brands
Role-based access with cloned roles for fast onboarding
Single sign-on with your identity provider
Full audit trails on every sensitive action
Documented APIs and webhooks for enterprise integration
Backup, recovery and continuous monitoring
SCHEDULE A DEMO

See one trip run from search to settlement.

A live, 30-minute walkthrough tailored to your business — TMC, OTA, corporate desk or distributor. We follow a trip from policy-aware search through approval, credit and GST posting, then open the leadership dashboards that answer your finance and ops questions.

Your 30 minutes, mapped00:00 — 30:00
5 minDiscoveryYour channels, corporates, suppliers and pain points.
10 minBook to approve, livePolicy-aware search, exception and mobile approval.
7 minFinance and complianceGST invoice, TDS/TCS, ledgers and reconciliation in SYSTACC.
5 minLeadership dashboardsCEO, CFO, COO and travel-manager views.
3 minQ&A and next stepsPricing, timelines and a sandbox plan.
From demo to go-live
1
Book a slot
Pick a time that suits your team.
2
Tailored demo
Your use case, your workflows.
3
Sandbox
Your policies, corporates and suppliers configured.
4
Go live
Onboarding, training and migration support.
Founders and CEOsCFOs and finance headsOperations leadersCorporate travel managersIT and product teams
ZentOS guided demo
30 min · Video call · with a ZentOS product specialist
November 2026IST · UTC+5:30
MonTueWedThuFri
Tuesday, 3 November · available times
Schedule 11:30 on Tue 3 Nov
Secure scheduling via Calendly · instant calendar invite
Prefer to talk first?hello@opskube.com
Ready to onboard your TMC?Sign up
TAILORED FOR YOU
Your routes, policies and GST setup